“What’s one thing about your current lender relationship you’d want to improve – if you could?”
What do 90% of the agents tell him? Better communication. Before, during and after the transaction. Be responsive.
That may not be earth shattering news but it’s amazing to discover it’s still the #1 pain point agents have with Loan Officers. Want a quick way to surprise agents and ‘show’ them you’re proactive with your communication?
“It’s (Your Name) with (Your Company) just wanted to let you know I’ll be available this weekend should you need help with loan questions, pre-quals or need open-house flyers. I know proactive communication is important to you. It’s my #1 priority too. So if I can be of service, feel free to call me at (Your Number). If you need help on anything. You can count I me. Have a great weekend!”
Obviously you can adjust the above script to suit your situation but you get the idea? You think a lot of Mortgage Loan Officers are doing this in your area? The real question is…are YOU?!
What are your thoughts? Share. Comment. Thank you!